Restart your device and try to install the app again. If that doesn’t help and you have iOS, check this guide. If you have an Android device, follow these instructions:
- Go to your device Settings → Apps or Application Manager → All apps
- Find Google Play Store in the list of apps and tap it
- Tap Force Close first
- Then, tap Clear Data button
- Restart the device
- Open Google Play Store
- Set up your account and download the app again.
If you have Android 6 or higher, please make sure that you have granted memory permission for Google Play store app (Open Android settings → Apps → All apps → Google Play Store → Permissions).
If you see a message with an error code, for example, error code 924, you should contact Google Play support (usually, there is a link to troubleshooting guide in the message).
Android users can also download MAPS.ME (.apk file) directly via the links: